ArkDeskOps
Tickets in.
Fixes out.
AI-powered NOC and dispatch for EV charging networks. NEVI uptime, OCPP remote actions, and technician routing in one dashboard.
Smart Routing
Auto-route tickets to NOC, field dispatch, vendors, or CX
SLA Tracking
P0-P4 severity with real-time compliance monitoring
Playbook Engine
Step-by-step resolution guides per route and category
Ops Intelligence
KPIs, queue distribution, and exec-ready reporting
ArkDesk Ops — Multi-category triage platform
ArkDeskOps
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SOC 2 Ready99.9% UptimeRBAC Included