ROI Promise
In 30 days we'll show you: time-to-ack change, next-update compliance %, and playbook outcomes (remote fixes vs truck rolls) — or we extend the pilot free.
ArkDesk never blocks incident response — limits only apply to growth actions.
Plans
Starter
$149/mo
Up to 25 ports
For single-region pilots and small fleets
- Up to 25 ports
- Email + webhook intake
- Slack triage alerts
- Playbook runner
- Proof bundle (on-demand)
- Incident workflow never blocked
Growth
$299/mo
Up to 100 ports
For growing fleets with multi-queue ops
- Everything in Starter
- Zendesk + Jira integration
- Weekly exec summary (auto)
- Baseline delta proof
- Next-update compliance tracking
- Daily Slack digest
Most Popular
Scale
$599/mo
Up to 250 ports
For multi-region ops with leadership reporting
- Everything in Growth
- Executive summary generation
- Priority support
- Multi-region routing
- Advanced SLA tracking
- Custom playbook templates
Pilot Pro
$999/mo
Up to 500 ports
For enterprise deployments + white-glove onboarding
- Everything in Scale
- White-glove onboarding
- Custom reporting
- Dedicated support
- Custom intake integrations
- SLA guarantee
Enterprise
500+ ports · Custom SLA · Dedicated support · On-premise option
Standard Pilot Scope
1 region
1–2 routes (e.g. NOC + field_dispatch)
1 Slack channel
1 intake source
Assets imported via CSV
Onboarding included
<15 minutes to go live
Common questions
What counts as a port?
Each physical EVSE connector counts as one port. A dual-port charger = 2 ports.
Can I cancel during the pilot?
Yes. Cancel anytime, no penalty. If we don't show ROI in 30 days we extend free.
Does billing block incident ops?
Never. Alerts, Slack, triage, and reporting always work. Port limits only affect adding new ports.
What's included in onboarding?
Intake setup, Slack config, playbook review, and baseline snapshot — under 15 minutes.