ArkDeskOps
Pricing

One platform for all your
energy field operations

HME, home accessibility, VA-contracted field service — one dashboard, one audit trail. 30-day production pilot, $0 upfront. Cancel anytime in the first 90 days.

MonthlyAnnual
Save ~17%
Starter
$79/user/mo
billed annuallySave $240/yr per user

For small teams getting off spreadsheets

30-day production pilot · $0 upfront

  • Up to 10 users
  • Ticket intake (email + webhook)
  • AI-powered triage & severity
  • Dispatch board
  • Basic escalation rules
  • Email notifications
  • Mobile-ready dashboard
  • EV, Solar, HVAC, Fleet support

Not included

  • SMS & Slack notifications
  • Advanced analytics
  • Custom routing rules
  • Third-party integrations
Most Popular
Professional
$149/user/mo
billed annuallySave $360/yr per user

For growing operations that need full control

30-day production pilot · $0 upfront

  • Everything in Starter, plus:
  • Unlimited users
  • All notification channels (SMS, Slack, PagerDuty)
  • Advanced escalation & routing rules
  • SLA tracking & compliance
  • Operations analytics dashboard
  • All integrations (OCPP, SolarEdge, ServiceTitan)
  • Custom playbooks
  • Weekly executive reports
  • Observability & system monitoring
Enterprise
Custom

For large-scale energy infrastructure operations

  • Everything in Professional, plus:
  • Dedicated account manager
  • Custom SLA agreements
  • SSO / SAML authentication
  • White-glove onboarding
  • Custom integrations & API access
  • On-premise deployment option
  • Priority support (< 1hr response)
  • Multi-region routing
  • Custom reporting & data exports

Built for ops teams, not IT departments

Go live in minutes, not months. No consultants required.

< 15 min
to go live
3x
faster triage vs. manual
99.9%
uptime SLA
24/7
automated monitoring
ROI Promise

In 30 days we'll show you measurable improvements in time-to-acknowledge, SLA compliance, and playbook outcomes (remote fixes vs. truck rolls) — or we extend your trial for free.

ArkDesk never blocks incident response — limits only apply to growth actions.

Compare plans

FeatureStarterProfessionalEnterprise
UsersUp to 10UnlimitedUnlimited
Ticket intakeEmail + webhookAll channelsCustom sources
AI triage & severity
Dispatch board
Escalation rulesBasicAdvancedCustom
NotificationsEmail onlyEmail, SMS, Slack, PagerDutyAll + custom
SLA tracking—
Analytics dashboard—
Integrations—All (OCPP, SolarEdge, etc.)All + custom
Routing rules—
Observability—
SSO / SAML——
Dedicated support——
On-premise option——

Common questions

How does the pilot work?
30-day production pilot. $0 upfront. No credit card required. Convert to Starter ($49/mo) or Pro ($149/mo) only if you’re satisfied. Cancel anytime in the first 90 days for a full refund. Your data is yours either way — full CSV export on every plan.
What counts as a "user"?
Anyone who logs in — dispatchers, technicians, NOC operators, managers. Read-only dashboard viewers don't count.
Can I switch plans later?
Anytime. Upgrade instantly, downgrade at the end of your billing cycle. We prorate everything.
What energy verticals do you support?
EV charging (OCPP), solar (SolarEdge, Enphase), HVAC, fleet management, and general field service. All from one platform.
Do you offer annual discounts?
Yes — annual billing saves ~17% compared to monthly. All listed prices are the annual rate.
Will billing ever block incident response?
Never. Alerts, triage, dispatch, and escalations always work regardless of billing status. We only limit growth actions.

Ready to modernize your field operations?

30-day production pilot. $0 upfront. Go live in under 15 minutes.